PAYMENT & SHIPPING

The prices stated on the product pages include the statutory value-added tax and other price components in the delivery country.

Important note: Please note that it is not possible to change the billing address after the order has been placed for technical reasons. Therefore, please check your details carefully before completing your order.

Deliveries are only possible to delivery addresses in Germany, Austria and the Netherlands. Deliveries are made exclusively by DHL. You can find the delivery times for each product on the offer page.

For purchases of at least €99, we will cover the shipping costs! For all other orders below this purchase value, the shipping costs are as follows:

Germany: €4.99
Austria: €4.99
Netherlands: €4.99

Returns made under the right of withdrawal are free of charge.

You can pay quickly and securely in the ISM Store. The following payment options are available:

• American Express
• Apple Pay
  
• Google Pay
• PayPal / PayPal Express
• Visa
• Mastercard
• iDEAL (Netherlands)
• EPS (Austria)
• Klarna
• SEPA Bank Transfer